FREQUENTLY ASKED QUESTIONS
Clear answers before you begin.
Product, platform, deliverability, licensing and support information for InboxAI users.
What is InboxAI?+
InboxAI is a desktop-first outreach, deliverability and conversion workspace for teams that depend on email conversations.
Is InboxAI a web application?+
No. InboxAI is a focused desktop application, supported by the online services required for licensing, updates and selected functionality.
Which email providers can I connect?+
InboxAI is designed to work with Gmail, Microsoft, Zoho and compatible custom SMTP accounts. This describes technical support and does not imply a provider partnership.
Does InboxAI guarantee inbox placement?+
No. InboxAI provides tools, diagnostics and recommendations designed to improve campaign quality and deliverability. Final inbox placement is controlled by infrastructure, providers, recipient systems and user behaviour.
Will Windows and macOS launch together?+
Each platform becomes available independently after its signed production build passes the release gate. An unavailable platform remains clearly marked Coming soon.
How does licensing work?+
Final launch details will be published after the relevant product, licensing and operational decisions are approved.
Where is my campaign data stored?+
Final launch details will be published after the relevant product, licensing and operational decisions are approved.
How do I get support?+
Final launch details will be published after the relevant product, licensing and operational decisions are approved.