HomeUnderstand campaign statuses

CAMPAIGN OPERATIONS

Understand campaign statuses

InboxAI uses campaign states to show where a campaign is in its lifecycle. Treat every status change as an operational decision rather than a cosmetic label.

InboxAI Campaigns workspace with demonstration status labels
CAMPAIGN LIFECYCLE · DEMO DATAReal interface · Demo data

The campaign lifecycle

The available states describe the intended operating condition of a campaign.

  1. DraftThe campaign is being prepared and should not send.
  2. ScheduledThe campaign has a future start time and requires a final review before that time.
  3. ActiveSending or campaign processing is in progress.
  4. PausedFurther activity is intentionally stopped while the campaign is reviewed.
  5. CompletedThe planned campaign activity has finished and results can be reviewed.

Before changing status

Confirm audience, sender, content, schedule, suppression handling and current sender-health signals.

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Pause when results are unexpected

Unexpected failures, bounces, complaints, provider warnings or content mistakes should be investigated before activity resumes.

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